Maybe even a button to open a ticket from the chat window contents.Hi Mix; While this is a great idea, it's one I can see being rather difficult to implement as-is without significant overhauls of the product as it stands.It is usually initiated by pressing Enter or pressing "/" to get to a command line. Now, when a Game Master contacts you, a special notification will appear in the upper right-hand corner of your screen, just to the left of your standard mini-map and above your beneficial buff bar.Voice Chat was released in Patch 2.2 along with the Chat Channels pane in the Socials window. The appearance of this notification, known as a “GM Chat Request,” will signal a pending message from a member of our in-game staff. The Help Desk can also be reached at (866) 974-1222 or [email protected]
By default, this window will appear on the left side of your screen, just above the standard location of your primary chat window.Flowdock keeps your team focused by providing one space for all your integration updates.View updates from each of your favorite tools in the Inbox while also keeping your conversations clean and focused.This brings me to my wider point, which is that with a little thought this nestles quite neatly into our existing ways to communicate with Endpoints – namely Ticketing. I believe that with the right wording in the brandable support form, you can encourage users to file support tickets to start a "chat" session, which could then be reciprocated by whatever support staffer takes up the case, without needing to put the whole account on alert when someone requests a chat session.We're always listening for ways to make our product better, so please do keep letting us know your thoughts.